Challenge FAQ

Answers to the most common challenge-related questions.
(Note: if you have a meditation-related question, check out our Meditation FAQ.)


 

Do I get access to all of the premium content on 10% Happier?

Yes. By signing up for this challenge, you’ll have access to all of the content on 10% Happier for one year. This is a $79.99 value.

I accidentally signed up for a 10% Happier "Free Trial" while getting setup for the challenge. How do I cancel it?You'll need to cancel this subscription in iTunes. The easiest way to do this is to first navigate to the "Profile" tab in the 10% Happier app, then scroll down to the subscription section. Tap on "Manage Subscriptions". This will take you directly to your iTunes/AppleID "Subscriptions" where you can make that change. Tap on 10% Happier, and then on "Cancel Subscription" (and confirm your cancellation). If you're properly in the challenge, you'll continue to have access for the full year (a $79.99 value) and you won't be charged.

Can I use any meditation app for this challenge?

You can use any meditation app that shares a mindful minute with the Health app.

I didn't get credit for a meditation I did. What should I do?

If you're using 10% Happier:

If it's a technical glitch (e.g. you saw the minutes before but don't anymore), it's best to email support+challenges@10percenthappier.com 

If you complete a meditation (or part of a meditation) and never see credit for it in the challenge dashboard, you can manually add these minutes using the Health app. 

First, make sure 10% Happier is sharing data with the Health app: Open the Health App --> Sources tab --> 10% Happier --> make sure both "READ" and "WRITE" toggles are enabled. 

Then log the minutes: Open the Heath app --> Health Data tab --> Mindfulness --> Mindful Minutes --> tap the "+" icon at the top right --> select the date and time you meditated (and be careful not to log a multi-day meditation; you need to change both dates for this to work properly).

If you're using another mindfulness app:

First, make sure whichever app you're using is sharing data with the Health app: Open the Health App --> Sources tab --> select whichever app you're using and ensure it has permissions. (Note: if you don't see the app you're using on this list, you need to go into the app you're using and find the setting that allows you to to share data with the Health app.)

Then, make 10% Happier is sharing data with the Health app: Open the Health App --> Sources tab --> 10% Happier --> make sure both "READ" and "WRITE" toggles are enabled. 

How do I manually log Mindful Minutes?
 
You can manually log mindful minutes using the Health app. (This is particularly useful if you're practicing on your own, or using an app that doesn't integrate with the Health app.)

First, make sure 10% Happier is sharing data with the Health app: Open the Health App --> Sources tab --> 10% Happier --> make sure both "READ" and "WRITE" toggles are enabled. 

Then log the minutes: Open the Heath app --> Health Data tab --> Mindfulness --> Mindful Minutes --> tap the "+" icon at the top right --> select the date and time you meditated (and be careful not to log a multi-day meditation; you need to change both dates for this to work properly).

Are there teams in this challenge?

There are no teams in this challenge. You’ll be a part of the greater Apple team.

Can I invite a non-Apple employee to the Mindful Minute Challenge?

No. This is a private challenge for Apple employees only.  Non-Apple employees will not be able to get a passkey and enter the challenge.

Do I need an Apple Watch for this challenge?

No, an Apple Watch is not required to earn mindful minutes for this challenge. If you do have one, then using the Breathe app is an easy way to log mindful minutes.   

Will Apple see any of my information?

The only information that Apple will receive from 10% Happier is your unique key. If you complete a mindful minute recorded in 10% Happier at least 25 of 30 days, your unique key will be returned to Wellness so that we can identify you and fulfill any rewards you earned.